$ ./support-bot --channel telegram
An AI front desk in Telegram.
A support bot that answers customer questions around the clock, collects leads while you're busy, and passes the conversation to you when a person should take over.
- lives in
- Telegram
- answers from
- your business info only
- hands off to
- a real person
$ tail -f ./chat.log
hey whats the cheapest site
The cheapest option is the Starter plan at $600. It's a 3-page custom website with professionally written copy, a mobile-friendly design, and a fast 5-day turnaround. Is this for a business you're already running?
I'm Sam from Sam's Detailing in SLO. sam@example.com. need something simple asap
Nice to meet you, Sam. The Starter plan is probably the best fit for a simple site. The 5-day clock starts once Kaje has your content: text, photos, and logo. Would 3 pages (home, services, contact) cover what you need?
🎯 New lead · Pixelsmith bot Name: Sam Email: sam@example.com Business: Sam's Detailing (San Luis Obispo) Need: Simple website Timeline: ASAP Brevo: created Reply to this message to answer them.
reply here → goes straight to Sam
The customer is made up. The bot's replies are real output from testing, trimmed for length.
What it does
Answers from your info, nothing else
The bot reads one plain-language file about the business: services, prices, hours, policies. If the answer isn't in there, it says so and offers a person instead of making something up.
Turns questions into leads
When someone's interested, it asks for the details you'd ask for (name, contact, what they need, timeline) a couple at a time, then sends the lead to your phone and your email list.
Hands off to a human
Customers can tap "Talk to a person" any time, and the bot steps in on its own when someone's upset or wants to talk money. The chat lands in your Telegram; you reply there and it goes straight to them.
Knows when to stay quiet
While you're handling a conversation, the bot stays out of it. Reply /ai when you're done and it picks back up with the full context of what you said.
How a message moves
- 01customer · messages the bot or taps a button
- 02webhook · Telegram calls a serverless function, verified with a per-bot secret
- 03memory · the last few messages load from Redis so the chat has context
- 04model · an LLM answers using only the business's knowledge file
- 05actions · lead → owner ping + email list · handoff → owner's Telegram
Under the hood
- $One codebase, one folder per business. Adding a client is a config file, a knowledge file and a bot token.
- $Works with any OpenAI-compatible model, so the AI provider can change without a rewrite.
- $Webhook requests are verified, duplicate deliveries are ignored, and each chat has a daily message cap to keep costs predictable.
- $Replies are sent as plain text, so nothing the model writes can break formatting or inject links.
- $Covered by an automated test suite: leads, handoff, rate limits, failures and malformed model output.
Want one for your business?
It's set up around your services, prices and policies, and it sends leads wherever you already work.